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FREQUENTLY ASKED QUESTIONS
Everything you need to know about the drink, the ingredients, shipping and subscriptions.
The Product
What makes Tilt different?
105.6mg of natural caffeine working with L-Theanine, L-Tyrosine and Rhodiola Rosea, so it holds instead of spiking and dropping. No sugar, no artificial sweeteners, no synthetic caffeine.
Is 105.6mg of caffeine safe?
It's about the same as a strong coffee, and well within the Australian limit for a can this size. The L-Theanine is what keeps it smooth instead of jittery.
What's inside every can?
Per 330ml can: 105.6mg natural caffeine, 198mg L-Theanine, 158mg L-Tyrosine and 99mg Rhodiola Rosea. Naturally sweetened, 18 calories.
Is it vegan, gluten-free and keto-friendly?
Yes to all three. Real ingredients, nothing unnecessary.
Ordering & Shipping
How much is shipping?
Every subscription ships free. One-time orders have shipping calculated at checkout based on your location.
When will my order arrive?
Orders are dispatched quickly from Perth and you'll receive tracking as soon as yours is on the way.
Subscriptions
Can I cancel my subscription anytime?
Yes. Pause, skip or cancel anytime from your account — no lock-in, no hassle.
Can I change my flavour or delivery frequency?
Absolutely. Manage your plan from your account to swap flavours or adjust how often your cans arrive.
What's your refund policy?
Start with the trial 4-pack. If it isn't for you, email us within 100 days of delivery and we'll refund what you paid for the pack — you keep the cans. Your rights under the Australian Consumer Law always apply on top of this.
Still have a question?
Can't find what you're looking for? We're real people and we'll get back to you fast.